Following several rumors and reports, Apple launched its iPhone 13 series with a smaller notch, upgraded processors, a ProMotion display, and other improvements last year. Although the iPhone 13 models were well received, several users are now facing an unusual pink screen issue that is causing many iPhone 13 models to abruptly stop functioning.
Getting into some details, the pink screen issue on iPhone 13 models is causing the devices to suddenly stop functioning and get stuck on a pink/ purple screen. The pink overlay covers the whole screen, and only the icons on the status bar remain visible during the same. As per the reports, it happens randomly while using an iPhone 13 and there is no indication as to what is causing it.
According to a report by MyDrivers, Apple’s official customer support responded saying, “We have not received relevant notices, saying that this (the situation) is a hardware problem. Because such a situation generally occurs because the system is stuck.”
Now, coming to the fix for the pink screen issue on the iPhone 13 models, Apple advises affected users to backup their devices to safeguard their personal data and reset their iPhone 13. You can follow the steps below to reset your iPhone 13:
- On the next page, select the “Erase all Content and Settings” option and follow the on-screen instructions. You will need your passcode to confirm your decision, and you’re good to go. This is the fix we usually share to troubleshoot common iOS 15 problems.
Now, it is worth mentioning that erasing your iPhone 13 model would clear all your media and data. Hence, we would recommend making a backup of your device before moving ahead with the process. Also, Apple advises users to install the latest iOS 15.2 update available. The company also suggests keeping the apps on your device up to date to avoid incompatibility issues.
