In a significant operation earlier this month, the cyber cell of Delhi Police arrested 24 people who posed as Microsoft tech support staff and duped several US citizens.
In order to fix the systems, they charged any sum between $100 and $500 from the victims. According to the Delhi police, incriminating evidence in the form of cheques from customers in the name of Microsoft Tech support, call recordings, virtual dialers, Microsoft Tech support training material, call log transcripts detailing the conversation with victims of fraud, payment gateway records and servers were seized.
The DCU – with 22 employees at its Redmond headquarters and 60 overall at 30 offices globally including in India — is working round-the-clock to intercept, analyze and mitigate threats, thus creating a road-map for various industry stakeholders globally to plan relevant actions. In total, a team of 3,500 professionals at Microsoft is looking at security, built into the company’s products and services, using frameworks such as the security development lifecycle and operational security assurance.
